Privacy Policy

🎯 WHO WE ARE & WHAT THIS POLICY COVERS

We’re Hot Topic Clothing Shop – your ultimate destination for expressing your unique pop culture passion through fashion, accessories, and collectibles. This policy covers how we collect, use, and protect your personal information when you:

• 🛍️ Shop our exclusive collections (from BB22 to Art and Figures)
• 🌍 Visit our global online store
• 📱 Interact with our website and services
• 💌 Contact our fan-focused support team

📊 WHAT INFORMATION WE COLLECT

🎭 Personal Information You Provide

• Identity & Contact Details: Name, email, shipping address (like our Fort Worth HQ at 4608 Waldeck Street!), phone number
• Payment Information: Credit/debit card details (VISA, MasterCard, JCB), PayPal account info – all processed securely
• Shopping Preferences: Your fandom interests, favorite categories (Accessories, Art, Dresses, etc.), wishlist items
• Communication Data: Messages to [email protected], feedback, and support requests

🚀 Information Collected Automatically

• Device & Browser Data: IP address, device type, browser information
• Browsing Behavior: Pages visited, time spent, products viewed (like those limited edition Figures or Back To School items)
• Location Data: General location for shipping calculations (we ship globally, excluding some remote areas)

🎯 HOW WE USE YOUR INFORMATION

We use your data to create the ultimate fandom shopping experience:

• 🛒 Process Your Orders: From Beanies to Body Jewelry, we ensure your fandom finds reach you
• 🌍 Global Shipping: Coordinate delivery to your location (wherever you are in our service areas)
• 💳 Secure Payments: Process transactions through trusted partners (PayPal, credit cards)
• 🎨 Personalized Experience: Show you relevant products based on your interests in Art, Dresses, or Backpacks
• 📧 Customer Support: Respond to your questions at [email protected]
• 🛡️ Security: Protect against fraud and unauthorized transactions

🤝 DATA SHARING & DISCLOSURE

We’re as selective about sharing your data as you are about your fandom collections:

• Shipping Partners: Necessary delivery information to get your orders to you
• Payment Processors: Secure payment details to trusted partners like PayPal and financial institutions
• Legal Requirements: When required by law or to protect our rights and customers
• Service Providers: Companies that help us operate our website and business (with strict data protection agreements)

We NEVER sell your personal information to third parties for marketing purposes.

💾 DATA STORAGE & SECURITY

• Encryption: All sensitive data is encrypted using enterprise-level security
• Secure Servers: Your information is stored on protected servers
• Payment Security: Payment details are processed through PCI-compliant systems
• Access Controls: Limited employee access to your personal information
• Data Retention: We only keep your information as long as necessary for business and legal purposes

🎪 COOKIES & TRACKING TECHNOLOGIES

We use cookies and similar technologies to enhance your fandom shopping experience:

• Essential Cookies: Required for website functionality and secure checkout
• Preference Cookies: Remember your language, currency, and browsing preferences
• Analytics Cookies: Help us understand how fans interact with our site (what’s hot in Bottoms vs. Dresses)
• Marketing Cookies: Show you relevant products across different platforms

You can control cookie settings through your browser, but some features may not work properly without essential cookies.

👑 YOUR RIGHTS & CHOICES

You have control over your personal information, just like you have control over your unique style:

• Access: Request a copy of your personal data
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your personal data (where applicable)
• Opt-Out: Unsubscribe from marketing communications
• Data Portability: Request your data in a readable format
• Restrict Processing: Limit how we use your data in certain circumstances

🌍 INTERNATIONAL DATA TRANSFERS

As a global fandom destination, your data may be processed outside your home country. We ensure appropriate safeguards are in place and comply with international data protection regulations.

👶 CHILDREN’S PRIVACY

Our website is not directed at children under 16. If you believe a child has provided us with personal information, please contact us immediately at [email protected].

📞 CONTACT US & UPDATES